About

I've been where you are.


I built a furniture e-commerce business to £30m turnover with a team of 60+.

I know what scaling looks like - and what breaks when you do.

Most founders don't have a marketing problem.

They have a clarity problem. The business grew faster than the structure around it, and now every decision feels like a guess.

Marketing spend goes up. Confidence doesn't. Agencies multiply. Visibility doesn't. You're busy - but you're not sure you're moving forward.

I work with founders who recognise that pattern and want to change it.

Jon Harris at his desk

Background

Built from the inside out

  • Grew up in the family furniture trade
  • Launched a digital furniture e-commerce business at the start of the UK's online revolution
  • Scaled it to £30m turnover with a team of 60+
  • Managed product, brand, commercial strategy and marketing - simultaneously
  • Now work exclusively with founder-led ecommerce businesses in the £1m–£5m range
Jon Harris in conversation

Product first. Commercially grounded.

Marketing cannot outrun weak product decisions or fragile margins. Where product and brand are strong, marketing leans into them. Where economics are weak, I address that first.

The aim is simple:

  • Reduce waste
  • Reinforce what's working
  • Grow profitably

What the work involves


Depending on the level, the programme covers:

  • A full commercial review of product, margin and channel performance
  • A clear marketing plan built on what the business actually needs
  • Structural changes so decisions happen without you in the room
  • Ongoing support until the new rhythm holds

Interested?

The first conversation is free and honest. If I don't think I can help, I'll say so.